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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alison Adams

Alison Adams

October 3, 2024

5  out of  5
rating by Alison Adams
"The staff was extremely kind and helpful when I had be added to my father’s account as POA. Their empathy and attentiveness were very appreciated."
We responded:
"Alison, Thank you so much for your kind words and positive feedback! We're delighted to hear that our team was able to assist you effectively during the process of adding you to your father's account as a POA. We take great pride in providing empathetic and attentive service, and it's wonderful to know that our efforts made a positive impact on your experience. Doug Marmie State Farm"
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Alex Taylor

September 23, 2024

5  out of  5
rating by Alex Taylor
"Bella at State Farm made our transition to a new insurance company seamless and easy to understand and put money back in our pockets. Highly recommend speaking with her for your insurance needs!"
We responded:
"Thank you for your fantastic review! We’re so glad to hear that Bella made your transition to a new insurance company seamless and easy to understand, all while saving you money. Your positive experience means a lot to us! Thanks again for choosing us! -Doug "
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Jesse Prouty

September 20, 2024

5  out of  5
rating by Jesse Prouty
"Bella and Doug are great to work with, always help me find coverage with great flexibility, everyone is so nice and easy to talk to"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that the team has been so helpful and flexible with your coverage and that the whole team has been easy to work with. Your satisfaction is incredibly important to us! If you ever need anything else, feel free to reach out. Thanks again for choosing us! -Doug "
Profile photo of Riley Banks

Riley Banks

August 17, 2024

5  out of  5
rating by Riley Banks
"Bella was amazing, she answered every question i had very helpful, she was very nice and im happy to be getting my insurance through statefarm because of her. Highly recommend!!"
We responded:
"Thank you so much for your five-star review! We're thrilled to hear that Bella provided you with such an excellent experience. It's wonderful to know that she was able to answer all your questions and make the process smooth and pleasant. Your recommendation means a lot to us, and we're delighted to have you as a State Farm customer because of her. If you ever need anything else, we're here to assist. Thanks again for your kind words! -Doug"
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Lloyd Erlenbach

July 15, 2024

5  out of  5
rating by Lloyd Erlenbach
"I have to give Mallee at State Farm Doug Marmie office a huge thank you for her professional services and helping resolving a claim that was almost a year old. On August 28th 2023 there was a tornado hit our campgrounds and ripped my awning and slide out cover totally destroyed both items. On July 8th 2024 I finally had someone that took care of me. On July 13th I had my claim completed and payments were sent out to my bank account. Yahoo!!!!! Due to her eagerness to resolve this issue she called and texted me updates from my claim. Only due to her persistent performance and concern for this claim I had this claim resolved in less than a week. I have been a State Farm customer for over 50 years and never had an issue with any claim but this claim was another problem. Again thanks so much for your help Mallee."
We responded:
"Thank you for sharing your experience. We're thrilled to hear that State Farm resolved a long-standing claim. We know the process is sometimes time consuming and tedious. We are pleased you received your payment in less than a week once the final numbers and determinations were completed. Your loyalty as a State Farm customer for over 50 years means a lot to us, and we're grateful for your patience and understanding during this challenging claim. Thank you again for your kind words and for highlighting Mallorey's dedication. -Doug"
Profile photo of Kacie Dockery

Kacie Dockery

May 1, 2024

5  out of  5
rating by Kacie Dockery
"Quick response to a request for a policy change."
We responded:
"Thank you so much Kacie. We try to take care of folks in the manner they wish to be taken care of. "
Profile photo of Steven Craig

Steven Craig

April 18, 2024

5  out of  5
rating by Steven Craig
"Bella is the best."
We responded:
"Thank you for your kind words about Bella! We're thrilled to hear that you think so highly of her. We appreciate your feedback and look forward to Bella continuing to serve you with the same excellence. -Doug "
Profile photo of Hayley Cummings

Hayley Cummings

April 18, 2024

5  out of  5
rating by Hayley Cummings
"Bella worked with me and took her time explaining things to me! She was quick getting me quoted and signed up!"
We responded:
"Thank you for your feedback regarding your experience with Bella! It’s wonderful to hear that she provided you with clear explanations and expedited your quoting and signup process. At State Farm, we aim to make each interaction as informative and efficient as possible, making sure you feel confident and cared for. Bella's approach to your needs reflects our dedication to outstanding service. We value your input and are excited to continue offering you top-notch support. -Doug "
Profile photo of SHIRLEY SIMMONS

SHIRLEY SIMMONS

April 12, 2024

5  out of  5
rating by SHIRLEY SIMMONS
"I recent did business with this office, and their customer service, attention to detail, and what I had to say, was great....Bella Finley and Doug Marmie, always goes above and beyond....."
We responded:
"Thank you for the kind words Shirley. It is our pleasure to serve your insurance needs. "
Profile photo of Lowell Knittle

Lowell Knittle

March 28, 2024

5  out of  5
rating by Lowell Knittle
"Wonderful service, great people."
We responded:
"Thank you Lowell. We look forward to servicing your insurance and financial services needs!!"
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Karen Decker

March 7, 2024

5  out of  5
rating by Karen Decker
"She's awesome."
We responded:
"Thank you Karen, we think she is great as well. We appreciate you bringing your business to our team!!"
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James Miskimen

February 16, 2024

5  out of  5
rating by James Miskimen
"Straight forward experience. Very efficient when it came to my time. I was in and out very fast. With an understanding of my insurance policy and coverages."
We responded:
"Thank you James. We take time to explain as much or as little as you wish. "
Profile photo of Angie Grier

Angie Grier

February 16, 2024

5  out of  5
rating by Angie Grier
"I was currently with Allstate and was paying double than my rates with State Farm. I went into their office and got a quote with Bella and spoke with Doug. I issued my policies the same day! Would recommend!!"
We responded:
"We enjoy meeting new folks like yourself and helping you meet your insurance needs. Thank you for your business and we look forward to serving you. "
Profile photo of Corey Tyler

Corey Tyler

February 4, 2024

5  out of  5
rating by Corey Tyler
"Super friendly..works with you find the coverage you need.."
We responded:
"Thank you Corey. We love helping you out. "
Profile photo of Jaynie Graham

Jaynie Graham

January 25, 2024

5  out of  5
rating by Jaynie Graham
"Bella was awesome!! She answered all my questions and fully explained everything.. She was very professional and I highly recommend her.. thank you"
We responded:
"Thank you Jaynie, we appreciate you and your business and aim to serve you fully. "
Profile photo of Grace Miller

Grace Miller

January 24, 2024

5  out of  5
rating by Grace Miller
"Bella is very thorough with explaining what steps need to take place with all genres at State Farm! She made the process of getting my car insurance switched over a piece of cake and explained everything. Highly recommend!"
We responded:
"Thank you Grace. We appreciate you and your business. Any time we can assist, please let us know. "
Profile photo of Jackie Li

Jackie Li

January 24, 2024

5  out of  5
rating by Jackie Li
"Bella and Doug are great to work with. I get somewhat confused at times but they are patient with me. I think the rates are fair and I appreciate the timely responses to my needs. I have been a State Farm customer for years and I don’t consider any other agency for my insurance."
We responded:
"We are always here to help. We deal with insurance every day. We love being the reason you do not have to remember everything about your insurance. Here to serve you. Thanks. "
Profile photo of Helen Lawrentz

Helen Lawrentz

January 10, 2024

5  out of  5
rating by Helen Lawrentz
"Doug & his team from State Farm are very patient and considerate in any situation that my family has had. We are getting ready to add my teen son to my insurance and I have had several questions. Doug always go above and beyond to help out. Very much appreciated"
We responded:
"Thank you Helen, we respond in the manner in which you want. Txt, email, phone, in person. We are here to help you in any manner possible. "
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Corbin Lauvray

October 31, 2023

1  out of  5
rating by Corbin Lauvray
"Poor employer practices. Go to Kyle Libby instead."
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Marcus Honabarger

October 18, 2023

5  out of  5
rating by Marcus Honabarger
"Can't say enough about MaKayla and how much she's helped me with my personal and commercial insurances. The savings alone was truly astronomical. Thanks for all the help!"
We responded:
"Thank you Marcus. We appreciate your business and you allowing us to assist you in making the best decisions toward your insurance needs!"
Profile photo of Taylor Binger

Taylor Binger

October 12, 2023

5  out of  5
rating by Taylor Binger
"Makayla was so sweet and personable!! I’m so thankful that she took the time to answer all of my questions in detail and make made me feel welcomed. I appreciate y’all!!"
We responded:
"Thank you Taylor. Anytime we can assist, we are just a call, click, or visit away. "
Profile photo of Erica Butcher

Erica Butcher

October 12, 2023

5  out of  5
rating by Erica Butcher
"MaKayla Miller is so sweet! She is always helpful and has the best costumer service. She deserves 10 stars!"
We responded:
"Thanks Erica, we appreciate your business and letting us help you with your insurance needs. "
Profile photo of Afton Chafin

Afton Chafin

October 12, 2023

5  out of  5
rating by Afton Chafin
"Makayla is the best! I love dealing with my insurance company now because of her! She makes things so simple and understandable for our small business insurance and car insurance. She worked with me and got me insurance for half the price of anywhere else I went and we have coverage on everything we’ve needed. I thought filing a claim was going to be a nightmare and when I had to she was so helpful. Highly recommend Doug’s office. Ask for Makayla she will get you the best prices and coverage!"
We responded:
"Thanks Afton, we strive to be your first and best choice. "
Profile photo of Kalob Wood

Kalob Wood

October 12, 2023

5  out of  5
rating by Kalob Wood
"Very good customer service 10/10 would recommend!"
Profile photo of Connie Sterling

Connie Sterling

October 12, 2023

5  out of  5
rating by Connie Sterling
"I had a very good experience when changing my insurance policy. She was very helpful and made the experience pleasant. Maykala was very knowledgable and friendly."
We responded:
"Thanks Connie, we look forward to helping you with your insurance needs. "